At work
Get through to clients, colleagues and your boss.
Spot stress before it turns into conflict.
Small group · limited spots
Speak the language people actually hear.
A 2-week PCM Training Course in Malta. Understand yourself, read others, and communicate with ease at work, at home and everywhere in between.
14 & 28 November Me Hotel, St. Julian's Early bird €799 until 1 November (regular €999)
Where it works
At work. At home. Everywhere in between.
In leadership
Motivate and negotiate with people who think nothing like you.
At home
Talk with your partner, kids and parents without the same fight on repeat.
With yourself
Know what drives you, what drains you and what to ask for.
You are not alone
Does this sound familiar?
- You explain it three times and it still doesn't land. They don’t hear.
- A colleague is "just difficult" and you've run out of ideas.
- You say "I'm fine" when you're not.
- The same fight with your partner keeps coming back.
- Your kid "doesn't listen", and their sharp reactions confuse you.
- You replay conversations hours later: "I should have said…"
- You feel undervalued at work, and your effort goes unnoticed.
- You can't tell what someone really needs from you.
It's not a flaw in your character. It's a missing tool — and it can be learned.
The tool
What is PCM?
The Process Communication Model (PCM) shows how people perceive the world, how they think, what motivates them, and how they behave under stress. It was developed with NASA and later adopted by the White House.
There are six personality types: Thinker, Persister, Harmonizer, Imaginer, Rebel and Promoter. Everyone has all six, in a personal order. Yours decides how you communicate, what you need to stay motivated, and what you do when things go wrong.
What you get on day one Your own personality profile (25–40 pages) — so you leave knowing your strengths and how to work with others.
Outcomes
What will change in 2 weeks
- You recognize someone's communication style within minutes
- You adapt your message so it's actually heard
- You spot stress signals before they turn into conflict
- You know what motivates your team, your kids and your partner
- You manage your own stress under pressure
- You ask for what you need without a fight
- You recognize miscommunication at the first sign
- You get back to OK/OK after a conflict
Two weeks, step by step
Two weeks, step by step
Two live days at Me Hotel, six video lessons between them, and a daily online chat to apply PCM in real life.
| Date | Format | What you learn |
|---|---|---|
| Sat 14 NovLive, Me Hotel | Live · from 9:30 | How PCM was born, six ways we experience the world, six personality types. You get your personal profile and the PCM book. We finish by 14:00 |
| Mon 16 NovVideo lesson | Video | Interaction styles: how you interact and how others prefer you to. |
| Wed 18 NovVideo lesson | Video | Personality parts: verbal and non-verbal signs to spot in others. |
| Fri 20 NovVideo lesson | Video | Channels of communication: build positive contact, avoid negative outcomes. |
| Mon 23 NovVideo lesson | Video | Environmental preferences: alone, one-to-one or in a group. |
| Wed 25 NovVideo lesson | Video | Psychological needs and how they change over a lifetime. |
| Fri 27 NovVideo lesson | Video | Miscommunication and distress: how conflicts are born and how to get out. |
| Sat 28 NovLive, Me Hotel | Live | A full day of practice on real situations from work and home. We start 9:30 finished by 16:00 |
Between the live days: a daily online chat to apply PCM in real life and share what you observe.
What's inside
How it works
2 live days
Sat 14 and 28 Nov at Me Hotel, St. Julian's. Theory and practice, together in the room.
6 video lessons
Mon–Wed–Fri, 15–50 minutes each, at your own pace between the live days.
Daily online chat
Share real situations and brainstorm them together with the group and Olga.
Small, hands-on group
Personal attention: everyone is seen and heard. No anonymous rows of chairs.
A community that lasts
Meet interesting people. Many participants stay in touch and become friends.
Your tools, forever
Personal profile (25–40 pages) and a 100-page PCM manual — yours to keep.
Your trainer, daily
Olga guides you through the whole two-week journey — in the room and in the chat.
What we ask of you: show up, bring real situations, apply PCM in daily life.
What participants say
What participants say
The principles apply just as much to everyday relationships and interactions.
Angie Sciberras
Founder, Angie the Architect Studio
PCM helped bring order and clarity to those observations.
Yana Gorshkova
Property Sales Advisor
We had such a great chat with my husband and he has been so much more attentive in this past week.
Course participant
PCM Training, Malta
I cannot recommend her training highly enough.
Benedetto Biondi
CEO, Folks Finance (after a team workshop)
Your trainer
Olga Albers
Certified Process Communication Model® (PCM) Trainer. Transformational and Relationship Coach. Facilitator of Group & Experiential Programs. Specialist in Personality Dynamics & Communication.
Many years ago, my conversations with loved ones ended in arguments and tension. I changed my life through psychology, open dialogue, nonviolent communication and the key that tied it all together: PCM.
Now I'm ready to take you by the hand to understanding yourself and others, with fewer conflicts and misunderstandings.
10+ years of practice
in communication & personality dynamics
in communication & personality dynamics
Investment
Investment
€799
Regular price Small group · limited spots Ask a question on WhatsApp →
You get
- 2 live days at Me Hotel, St. Julian's
- 6 video lessons to study at your own pace
- 2 weeks of daily online support
- Your personal PCM profile (25–40 pages)
- 100-page PCM manual, yours forever
- A community of like-minded people
FAQ
Questions people ask
Who is this course for?
Anyone who talks to other people: professionals, founders, managers, parents and partners. No prior knowledge of psychology is needed.
Is PCM a psychological test or therapy?
No. It is a practical communication tool based on a personality assessment designed at NASA. You learn to recognise personality types in yourself and others and to adapt how you communicate.
Participation in this two weeks course does feel like half a year of therapy though :)
Participation in this two weeks course does feel like half a year of therapy though :)
What language is the course in?
English. Russian-language materials are available for Russian-speaking participants.
Where and when are the live days?
Saturday 14 and Saturday 28 November at Me Hotel, St. Julian's. We start at 9:30 with coffee. Please confirm finish time and start time on 28 November.
What if I miss a live day?
Both live sessions are important to attend, if you miss any of them, you won’t be able to receive a certificate of attendance
How do I get my personality profile?
You receive your results at the end of the first live day, together with your own PCM manual.
How do I book, and how does the early bird price work?
Reserve your spot on this page. The price is €799 until 1 November, then €999.
A short look inside
See it for 2 minutes
A quick intro to what we'll do together. Press play and get a feel for the room, the energy, and what PCM actually changes in everyday conversations.
2 min · Watch before you decide
Small group · limited spots
Ready to be heard, and to hear others?
Starts 14 November. Early bird €799 until 1 November. Small group, limited spots.
